Terms & Conditions

Last updated: 28/05/2026

These Terms & Conditions apply to all services provided by Laundr through our website, subscription plans, collection and delivery services, and any related communication with us.

By placing an order, subscribing to a plan, booking a collection, using a Laundr bag, or allowing Laundr to collect your items, you agree to these Terms & Conditions and any other Laundr policies shown on our website, including our Laundry Care Policy, Refund Policy, Subscription & Cancellation Policy, Collection & Delivery Policy and Privacy Policy.

Please read these terms carefully before using Laundr.

ABOUT LAUNDR

Laundr provides a laundry collection, cleaning and delivery service for everyday weekly laundry.

Our standard service is designed for normal household laundry, including everyday clothing, underwear, socks, gym wear, towels, sheets, pillowcases, duvet covers and other normal machine-washable household laundry, provided the items fit safely inside the Laundr bag, the bag closes fully, and the items are suitable for standard machine washing and drying.

Laundr is not a specialist dry-cleaning, tailoring, alteration, restoration, shoe-cleaning, carpet-cleaning, leather-cleaning, suede-cleaning, fur-cleaning or luxury garment-care service unless we specifically agree this in writing.

DEFINITIONS

In these Terms:

“Laundr”, “we”, “us” and “our” means Laundr and its owners, employees, contractors, drivers and service partners.

“Customer”, “you” and “your” means the person placing an order, subscribing to a plan, providing laundry or using our service.

“Items” means any clothing, laundry, bedding, towels or other goods placed in a Laundr bag or otherwise provided to us.

“Laundr bag” means the branded laundry bag supplied or approved by Laundr for collections.

“Plan” means a recurring subscription plan purchased through our website.

“Collection window” means the selected or agreed time period when we aim to collect your laundry.

“Delivery window” means the selected or agreed time period when we aim to return your laundry.

WHAT IS INCLUDED IN STANDARD WEEKLY LAUNDRY

Unless otherwise stated, Laundr’s standard bag service includes normal everyday machine-washable laundry.

This may include:

everyday clothing;
t-shirts;
shirts;
trousers;
jeans;
hoodies;
jumpers suitable for machine washing;
underwear;
socks;
gym wear;
pyjamas;
towels;
hand towels;
tea towels;
sheets;
pillowcases;
duvet covers;
light machine-washable household laundry.

Bedding is allowed where it is normal washable bedding such as sheets, pillowcases and duvet covers, and where it fits inside the Laundr bag without overfilling it.

All items must be suitable for standard machine washing and drying, and the Laundr bag must close fully.

WHAT IS NOT INCLUDED IN STANDARD WEEKLY LAUNDRY

Some items are not suitable for a normal weekly laundry bag because they may require specialist care, take significantly longer to process, use excessive machine space, be unsafe, or carry a higher risk of damage.

The following items are not included in the standard bag service unless Laundr agrees in advance or offers them as a separate add-on:

duvets;
pillows;
mattress toppers;
large blankets;
weighted blankets;
large bulky bedding;
pet bedding;
rugs;
carpets;
curtains;
cushions;
shoes;
trainers;
handbags;
backpacks;
suits;
blazers;
coats;
formalwear;
wedding dresses;
dry-clean-only items;
leather;
suede;
fur;
silk;
cashmere;
delicate wool items;
luxury, designer, vintage, sentimental or irreplaceable items;
heavily embellished items;
items with fragile beads, sequins, gems, glued logos or delicate prints;
heavily soiled, contaminated, mouldy, wet or hazardous items.

If these items are placed in a Laundr bag without prior agreement, Laundr may refuse to clean them, return them unwashed, charge an additional fee, delay the order, or process them at the customer’s risk where legally appropriate.

SERVICE DESCRIPTION

Laundr’s standard service includes collection, washing, drying, folding and delivery of everyday laundry.

Unless clearly stated otherwise, our standard service does not include:

dry cleaning;
ironing;
steaming;
tailoring;
alterations;
repairs;
guaranteed stain removal;
hand-washing;
delicate garment care;
shoe cleaning;
bag cleaning;
leather, suede or fur cleaning;
carpet, rug or upholstery cleaning;
item-by-item inventory checking.

We aim to provide our service with reasonable care and skill. However, laundry involves normal risks, especially where items are delicate, worn, incorrectly labelled, previously damaged, stained, poorly dyed, embellished, overloaded or unsuitable for standard machine washing or drying.

SERVICE AREA AND POSTCODE AVAILABILITY

Laundr only operates in selected service areas.

To check whether our service is available in your area, you may need to add a plan to your cart and enter your postcode during checkout.

If your postcode is not currently covered, we may refuse, cancel or delay your order. We are not responsible for any loss caused by a customer placing an order outside our service area.

CUSTOMER RESPONSIBILITIES

You are responsible for making sure that:

all items placed in your Laundr bag are suitable for standard machine washing and drying;
all pockets are empty;
all care labels have been checked;
items requiring special treatment are not included unless agreed by Laundr in writing;
prohibited or restricted items are not included;
your Laundr bag is not overfilled;
your Laundr bag can close fully;
the collection and delivery address is correct;
we can access the property during the agreed collection or delivery window;
any special instructions are provided before collection;
you inspect your returned laundry promptly after delivery.

By using Laundr, you confirm that your Laundr bag contains ordinary weekly household laundry unless we have agreed otherwise.

LAUNDR BAG RULES

Each Laundr bag is subject to the size and weight limits shown on our website or plan description.

Unless otherwise stated, one Laundr bag is intended for everyday weekly laundry only and must close fully.

If a bag is overfilled, too heavy, unsafe to carry, unable to close, or contains items outside the selected plan, Laundr may:

refuse collection;
return the bag unwashed;
process only part of the bag;
charge for an additional bag;
charge an excess weight fee;
delay processing;
contact you for further instructions.

Items placed outside the Laundr bag may not be collected unless agreed in advance.

Laundr bags remain the property of Laundr unless stated otherwise. Lost, damaged, stolen or unreturned Laundr bags may be charged to the customer at the replacement cost shown on our website or notified to the customer.

EMPTY POCKETS POLICY

Customers must check and empty all pockets before collection.

Laundr is not responsible for damage, loss, staining, contamination or machine damage caused by items left in pockets, including but not limited to:

pens;
markers;
makeup;
lipstick;
tissues;
receipts;
coins;
keys;
cards;
jewellery;
watches;
earbuds;
AirPods;
phones;
electronics;
vapes;
lighters;
food;
chewing gum;
medication;
sharp objects;
liquids;
any other loose personal items.

Any personal items found may be returned where reasonably possible, but Laundr is not responsible for small loose items left inside clothing, pockets, bags or bedding.

If an item left in a pocket damages other customers’ laundry, our equipment or our premises, you may be responsible for any reasonable costs caused by that item.

CARE LABEL POLICY

Laundr will follow visible care labels where reasonably possible.

Customers are responsible for ensuring items are suitable for standard laundry cleaning.

Items with missing, unreadable, incorrect, misleading, damaged or removed care labels are cleaned at the customer’s risk.

Laundr is not responsible for damage caused by:

incorrect care labels;
missing care labels;
unclear care instructions;
manufacturer defects;
poor dye quality;
weak fabric;
old or worn fabric;
previous damage;
previous washing errors;
items unsuitable for machine washing or tumble drying.

If you are unsure whether an item is suitable, do not place it in your Laundr bag unless we have agreed to accept it in writing.

WOOL, KNITWEAR AND DELICATE FABRICS

Some wool and knitwear items are machine-washable and may be included only where the care label clearly allows standard machine washing and drying, or where Laundr has agreed to process them.

Delicate wool, cashmere, silk and similar fabrics are not included in standard weekly laundry unless agreed in advance.

If wool, knitwear or delicate fabrics are placed into a standard Laundr bag without clear care instructions or prior agreement, Laundr may return them unwashed or process them at the customer’s risk where legally appropriate.

Laundr is not responsible for shrinkage, felting, stretching, misshaping or texture changes where the item is unsuitable for standard washing or drying, has an incorrect care label, has a missing care label, or is placed in the standard laundry bag without prior agreement.

BEDDING POLICY

Standard machine-washable bedding may be included in your Laundr bag if it fits safely inside the bag and the bag closes fully.

This includes:

sheets;
pillowcases;
duvet covers;
light washable bedding.

Bulky bedding is not included in the standard bag unless separately purchased, agreed in advance, or specifically included in your plan.

Bulky bedding includes:

duvets;
pillows;
mattress toppers;
large blankets;
weighted blankets;
large heavy bedding.

Bulky bedding can take significantly more space, time and drying capacity than normal weekly laundry. It may also require different machine sizes or drying processes. If bulky bedding is placed in a standard bag without agreement, Laundr may refuse it, return it unwashed, charge an additional fee, or delay processing.

PROHIBITED AND RESTRICTED ITEMS

The following items must not be placed in a standard Laundr bag unless Laundr has agreed in writing:

dry-clean-only garments;
leather;
suede;
fur;
silk;
cashmere;
delicate wool;
suits;
blazers;
coats;
tailored garments;
wedding dresses;
formalwear;
designer or luxury items;
vintage or rare garments;
sentimental or irreplaceable items;
heavily embellished items;
sequins, beads, gems or glued decorations;
garments with fragile prints or logos;
shoes;
trainers;
handbags;
backpacks;
rugs;
carpets;
curtains;
cushions;
duvets, pillows or bulky bedding unless included in your plan;
weighted blankets unless agreed;
pet bedding unless agreed;
items heavily covered in pet hair;
heavily soiled items;
wet or mouldy items;
items contaminated with blood, urine, faeces, vomit or bodily fluids;
items contaminated with oil, paint, chemicals, solvents or hazardous substances;
items containing pests, insects or infestations;
sharp objects;
needles;
broken glass;
heated clothing;
electronic items;
items containing batteries;
any item unsafe to handle, wash or dry.

If prohibited or restricted items are included, Laundr may refuse to clean them, return them unwashed, charge an additional fee, delay the service, dispose of unsafe items where necessary and lawful, or process them at the customer’s risk where legally appropriate.

HIGH-VALUE, DESIGNER AND SENTIMENTAL ITEMS

Customers must not include high-value, designer, luxury, rare, vintage, sentimental, bespoke, tailored or irreplaceable items in a standard Laundr bag unless agreed by Laundr in writing before collection.

If you include such items without written agreement, you do so at your own risk.

Unless declared and accepted by Laundr before collection, we may treat items as ordinary everyday laundry.

Where Laundr accepts responsibility for loss or damage, compensation may be based on the current fair value of the item, taking account of age, condition, wear, depreciation and proof of purchase, not necessarily the original purchase price or replacement price.

STAIN POLICY

Laundr will make reasonable efforts to clean items, but stain removal is not guaranteed.

Some stains are permanent. Some stains may become more visible after washing, drying or stain treatment.

Laundr is not responsible for pre-existing stains, odours, discolouration, dye marks, sun damage, deodorant marks, bleach marks, oil marks, mould marks, sweat marks, colour transfer, fabric weakness or damage that becomes apparent during normal cleaning.

Customers should identify important stains before collection. If stains are not declared, Laundr may process items as standard laundry.

SHRINKAGE, COLOUR BLEEDING AND FABRIC DAMAGE

Laundry cleaning carries normal risk.

Laundr is not responsible for shrinkage, fading, colour bleeding, dye transfer, stretching, bobbling, pilling, loose stitching, weak seams, misshapen garments, damaged prints, peeling logos, broken zips, missing buttons, detached drawstrings, damaged elastic, loose embellishments or general wear and tear where this results from:

garment age;
fabric weakness;
poor manufacturing;
previous wear;
previous washing or drying;
incorrect care labels;
missing care labels;
unsuitable fabric;
items being placed together by the customer;
the item not being suitable for standard machine washing or drying.

MIXED LAUNDRY RISK

Customers are responsible for separating items that require different care.

Unless items are clearly separated and agreed with Laundr in advance, Laundr may process items as one standard laundry load.

Laundr is not responsible for colour transfer, lint transfer, fabric damage or contamination where incompatible items are placed together by the customer.

Customers should not place new dark clothing, strongly dyed garments, delicate fabrics, whites, towels, bedding, gym wear or colour-sensitive items together unless they accept the risk of colour or fabric transfer.

DELICATES AND MESH BAGS

Small, delicate or easily lost items should be placed inside a customer-provided mesh laundry bag.

This includes:

socks;
underwear;
bras;
baby items;
small accessories;
delicate items;
items with straps or strings.

Laundr is not responsible for small items becoming separated, mismatched, trapped inside other laundry, or difficult to identify unless they are provided in a clearly marked mesh bag.

BUTTONS, ZIPS, PRINTS AND EMBELLISHMENTS

Loose buttons, fragile zips, beads, sequins, gems, glued logos, vinyl prints, screen prints, embroidery, drawstrings, toggles, hooks and other embellishments may become damaged or detached during normal washing and drying.

Customers should not include fragile, embellished or decorated items in standard laundry unless Laundr has agreed to accept them.

Laundr is not responsible for damage caused by the normal cleaning process to fragile or poorly attached embellishments.

PET HAIR POLICY

Items heavily covered in pet hair may be refused, returned unwashed, delayed, or subject to an additional cleaning fee.

Laundr cannot guarantee complete removal of pet hair.

If pet hair contaminates other laundry, equipment or premises, we may charge a reasonable additional cleaning fee.

HYGIENE AND CONTAMINATED ITEMS

Laundr may refuse to collect, clean or return items that are unsafe, contaminated, hazardous, infested, mouldy, excessively wet, heavily soiled or otherwise unsuitable for handling.

This includes items containing or contaminated with:

blood;
urine;
faeces;
vomit;
bodily fluids;
chemicals;
oils;
paint;
solvents;
fuel;
pests;
needles;
sharp objects;
broken glass;
biological waste;
hazardous substances.

If such items are discovered after collection, Laundr may stop processing the order, return items unwashed where safe to do so, charge an additional fee, or dispose of unsafe items where necessary and lawful.

ALLERGIES, SENSITIVITIES AND FRAGRANCE

Laundr uses professional laundry detergents and cleaning products.

Customers with allergies, sensitivities, skin conditions, fragrance preferences or product restrictions must inform Laundr before collection.

Unless we have agreed a specific alternative service in writing, we cannot guarantee an allergen-free, fragrance-free, enzyme-free, dye-free or cross-contamination-free laundry process.

Laundr is not responsible for allergic reactions or sensitivity issues where the customer did not tell us their requirements before collection or where a guaranteed specialist service was not agreed.

COLLECTION AND DELIVERY WINDOWS

Laundr will aim to collect and deliver within the selected or agreed time window.

Collection and delivery times are estimates and may be affected by:

traffic;
weather;
driver availability;
access issues;
vehicle issues;
machine breakdowns;
high demand;
staff availability;
bank holidays;
emergencies;
circumstances outside our reasonable control.

If we are delayed, we will try to contact you where reasonably possible.

Unless a specific guarantee is clearly stated in writing, turnaround times are estimates.

NEXT-DAY AND SAME-DAY RETURNS

Essential and Standard plan collections are normally returned the next day, subject to availability, collection time, service area, operational capacity and any issue with the items.

Priority Plan users may receive same-day return where available and where the collection is made within the required time window.

Same-day return may not be available for all postcodes, all collection times, overloaded bags, restricted items, heavily soiled laundry, special instructions, access issues or circumstances outside our reasonable control.

MISSED COLLECTIONS

Customers must ensure their Laundr bag is ready and accessible during the collection window.

If we cannot collect because:

nobody is available;
the address is incorrect;
the property cannot be accessed;
the bag is not ready;
the customer does not respond;
parking/access is not available;
the bag is unsafe or overfilled;

then the collection may be treated as missed.

Missed collections may be rebooked subject to availability and may incur a rebooking, failed collection or call-out fee.

Missed collections caused by the customer do not automatically qualify for a refund.

MISSED DELIVERIES

Customers must be available to receive returned laundry during the delivery window unless an unattended delivery has been agreed.

If we cannot deliver due to access issues, incorrect details, no response or customer unavailability, we may rebook delivery and charge a reasonable redelivery fee.

UNATTENDED COLLECTION AND DELIVERY

If you request or allow unattended collection or delivery, including leaving bags outside, in a porch, hallway, concierge area, reception, lobby, safe place, with a neighbour or outside a door, you accept the risk once the bag is left in or collected from the agreed location.

Laundr is not responsible for theft, loss, weather damage, tampering, third-party interference, building access issues or missing items where a customer has authorised unattended collection or delivery.

Laundr may take photos of the bag at collection or delivery as proof.

PROOF OF COLLECTION AND DELIVERY

For quality control, safety, tracking and dispute handling, Laundr may record:

collection time;
delivery time;
customer name;
address;
bag count;
bag weight;
photos of bags at collection;
photos of bags at delivery;
driver notes;
customer instructions;
communication records.

We will handle personal data in line with our Privacy Policy.

LOST ITEM CLAIMS

Customers must report missing items within 24 hours of delivery.

Claims made after this period may be harder to investigate and may not be accepted unless Laundr is legally required to do so.

To investigate a missing item claim, we may require:

a detailed item description;
brand;
size;
colour;
photos;
purchase receipt;
proof of value;
proof the item was included in the collection;
details of when the item was last seen.

Laundr is not responsible for missing items unless there is reasonable evidence that the item was collected by Laundr and lost while in Laundr’s care.

Laundr is not responsible for items that were not placed in the Laundr bag, items left in pockets, items removed before collection, items lost before collection, or items missing after unattended delivery.

DAMAGED ITEM CLAIMS

Customers must report damaged items within 24 hours of delivery.

To investigate a damage claim, we may require:

clear photos of the damage;
photos of the care label;
item brand and size;
proof of purchase;
estimated age of the item;
details of previous condition;
confirmation of whether the item has been washed before;
confirmation of whether the item was suitable for standard laundry.

Laundr is not responsible for damage caused by pre-existing wear, fabric weakness, incorrect care labels, missing care labels, manufacturer defects, prohibited items, customer error, unsuitable items, or normal laundry risks.

RE-CLEANING

If you are unhappy with the cleaning result, you must contact Laundr within 24 hours of delivery.

Where appropriate, Laundr may offer a re-clean.

Re-cleaning is not guaranteed and may not be offered for stains, odours, delicate items, restricted items, damaged items, or items where further cleaning may cause damage.

If a re-clean is offered, it will usually be limited to the affected item or affected order.

COMPENSATION

Where Laundr accepts responsibility for loss or damage, compensation may be offered as repair, re-cleaning, replacement, account credit, refund or monetary compensation depending on the circumstances.

Compensation may be based on the current fair value of the item, taking account of:

age;
condition;
wear and tear;
depreciation;
proof of purchase;
proof of value;
expected garment lifespan;
whether the item was suitable for standard laundry.

Compensation will not automatically equal the original purchase price or replacement cost.

Laundr may refuse or limit compensation where the customer cannot provide reasonable evidence of ownership, value, condition or inclusion in the Laundr bag.

Nothing in these Terms excludes or limits any rights you have under UK consumer law.

LIMITATION OF LIABILITY

Laundr does not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or rights that cannot be excluded under consumer law.

Subject to your legal rights, Laundr is not responsible for:

indirect loss;
loss of profit;
loss of opportunity;
loss of enjoyment;
inconvenience;
emotional distress;
sentimental value;
loss caused by customer error;
loss caused by prohibited or restricted items;
loss caused by incorrect care labels;
loss caused by items unsuitable for standard washing or drying;
loss after unattended delivery;
loss before unattended collection;
damage caused by items left in pockets.

CUSTOMER INSTRUCTIONS

Customers may provide written instructions before collection.

Laundr will try to follow reasonable instructions, but we may refuse instructions that are unclear, unsafe, unsuitable, outside the selected plan, not technically possible, or likely to damage the item.

If customer instructions conflict with care labels or our policies, Laundr may refuse to process the item.

SUBSCRIPTIONS AND RECURRING PAYMENTS

Laundr plans renew automatically unless paused or cancelled in accordance with our Subscription & Cancellation Policy.

By subscribing, you authorise Laundr or our payment provider to charge your selected payment method at the stated recurring price.

Plan prices, features, collection allowances, turnaround times and service areas may vary and may be updated from time to time.

We will provide notice of material changes where required.

PAUSING, CANCELLING AND PLAN CHANGES

Customers may pause, cancel or change their plan according to the rules shown on our website or Subscription & Cancellation Policy.

Changes must be made before the relevant weekly cut-off time.

If you cancel, pause or change your plan after the cut-off time, you may still be charged for the next scheduled collection.

Unused weekly collections do not roll over unless we clearly state otherwise.

FAILED PAYMENTS

If payment fails, Laundr may suspend collections, delay delivery, cancel the plan, request updated payment details, or require payment before returning items.

Customers remain responsible for unpaid fees, additional charges, failed collection fees, redelivery fees, excess bag fees or other agreed charges.

PRICING AND ADDITIONAL FEES

Prices are shown on our website and may vary depending on plan, location, availability, bag count, weight, service level and additional services.

Additional fees may apply for:

overfilled bags;
extra bags;
missed collections;
missed deliveries;
redelivery;
excess weight;
restricted items;
special handling;
heavily soiled items;
pet hair;
replacement Laundr bags;
parking/access issues where clearly stated;
other services requested by the customer.

We will try to notify you of additional fees before processing where reasonably possible.

REFUNDS

Refunds are handled in line with our Refund Policy.

Refunds are not automatically provided for:

missed collections caused by customer unavailability;
incorrect customer details;
access issues;
overfilled bags;
prohibited items;
restricted items;
stains that cannot be removed;
customer failure to empty pockets;
customer failure to check care labels;
delays outside our reasonable control;
unused subscription collections unless stated.

Where Laundr has failed to provide a service with reasonable care and skill, we will deal with the issue in line with your legal rights and our Refund Policy.

SERVICE REFUSAL

Laundr may refuse, suspend or cancel service where:

the customer breaches these Terms;
payment fails;
the address is outside our service area;
access is unsafe or unavailable;
staff or drivers are treated abusively;
items are unsafe, contaminated or prohibited;
the bag is overfilled or unsafe to carry;
the customer repeatedly misses collections;
the customer makes dishonest, abusive or unreasonable claims;
continuing the service would create operational, legal or safety risk.

CUSTOMER CONDUCT

Customers must treat Laundr staff, drivers, contractors and partners respectfully.

We may suspend or cancel service where a customer is abusive, threatening, discriminatory, dishonest, harassing, unsafe or unreasonable.

FORCE MAJEURE

Laundr is not responsible for delays or failures caused by events outside our reasonable control, including:

severe weather;
traffic disruption;
accidents;
vehicle breakdown;
machine breakdown;
power cuts;
staff illness;
strikes;
public transport disruption;
road closures;
emergencies;
fire;
flood;
pandemic;
government restrictions;
supplier failure;
other events outside our reasonable control.

WEBSITE INFORMATION

We aim to keep our website accurate and up to date.

However, descriptions, prices, service availability, delivery times, images, plan details and other information may change.

If we make a clear error in pricing or service information, we may cancel or correct the order and notify you.

PHOTOS, MARKETING AND REVIEWS

Laundr may ask customers for reviews, feedback or permission to use photos.

We will not intentionally publish identifiable customer laundry, addresses or personal information for marketing without permission.

Operational photos taken for proof of collection, proof of delivery or dispute handling are not marketing photos and are handled in line with our Privacy Policy.

DATA PROTECTION

Laundr collects and uses customer information to provide our service, manage orders, process payments, contact customers, handle disputes, improve operations and comply with legal obligations.

This may include:

name;
address;
email;
phone number;
postcode;
payment/order details;
collection and delivery information;
communication records;
bag photos;
delivery photos;
customer instructions.

Please read our Privacy Policy for full details about how we collect, use, store and protect personal data.

COMPLAINTS

If you have a complaint, contact us as soon as possible at:

Email: [Insert email]
Website: [Insert website]
Phone: [Insert phone number if applicable]

Please include:

your name;
order number;
collection/delivery date;
description of the issue;
photos where relevant;
proof of purchase or value where relevant.

We will aim to respond within a reasonable time.

CHANGES TO THESE TERMS

Laundr may update these Terms from time to time.

The latest version will be published on our website with the updated date.

If we make material changes that affect active subscribers, we will provide notice where required.

Continued use of Laundr after changes are published means you accept the updated Terms.

GOVERNING LAW

These Terms are governed by the laws of England and Wales.

If a dispute cannot be resolved informally, it may be dealt with by the courts of England and Wales, subject to any mandatory consumer rights that apply.

CUSTOMER CHECKOUT CONFIRMATION

By placing an order or subscribing to Laundr, you confirm that:

your items are everyday machine-washable laundry;
all pockets have been emptied;
you have checked care labels;
you have not included prohibited, restricted, high-value, delicate, contaminated or specialist items unless agreed with Laundr;
your Laundr bag closes fully and is within the allowed limit;
you understand that stain removal is not guaranteed;
you agree to Laundr’s Terms & Conditions, Laundry Care Policy, Refund Policy, Subscription & Cancellation Policy, Collection & Delivery Policy and Privacy Policy.

END OF TERMS